You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Function Description:
A single decision can have many outcomes. And when that decision affects hundreds of thousands of customers and employees, it needs to be the right one. That’s where our Enterprise Credit & Fraud Risk(CFR) Management comes in. CFR is the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you’ll work with the industry’s top CFR teams to create smart and innovative strategies that advance our market share and the way we do business. If you’re interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in CFR.
Job responsibilities:
There are three Job families within Enterprise Credit & Fraud Risk Management. Specific job responsibilities vary as per the Job family.
Decision Sciences:
Development, deployment and validation of predictive model(s) and supporting use of models in economic logic to enable profitable decisions across risk, fraud and marketing
Strategy and Insights:
Development, review and/or execution of economic logic & analytical solutions to drive profitable marketing or credit business actions.
AI Research:
AI Researchers in Amex AI Labs work on cutting edge science and technology around Deep Learning, Data Science, NLP, and Cloud technologies. The team works on challenging research problems in domains such as services, human resource management, travel & lifestyle, and many more. The key goal is to progress the state of the art in science and develop products to solve business problems
Responsibilities:
Decision Science, Strategy and Insights:
AI Research:
Critical Factors to Success:
1.Business Outcomes:
Decision Science, Strategy and Insights:
AI Research:
Minimum Qualifications:
Qualifications - External
Past Experience:
4-8 years’ experience in analytics, big data workstreams. Past people leadership experience is a plus.
Academic Background:
MBA, Master’s Degree In Economics, Statistics, Computer Science Or Related Fields From Top Tier Institute
For AI Researcher - Bachelors/Masters/PhD in a quantitative field like Computer Science, Operations Research, Statistics etc.
Functional Skills/Capabilities:
Excellent problem formulation and solving skills
Technical Skills/Capabilities:
1. Analytics & Insights & Targeting
2. Data Science/Machine Learning/Artificial Intelligence
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.