eClerx : Advanced Analytics Consultant

Brief Description of position:

India-Mumbai/ Pune-Maharashtra | Full-time (FT) | Digital | Job ID 

Shift Timings- EMEA SHIFT (1 P.M to 10 P.M.) | Level – Consultant, Senior Consultant and  Lead Consultant| Travel Requirements- 10-15% 

Specialism - Advanced Analytics, Data Science, regression, forecasting, analytics, SQL, R,  Python, Decision Tree, Random Forest, SAS, Clustering classification 

We’re looking to add Consultants, Senior Consultants and Lead Consultants adept in  Advanced Analytics, with 4+ years of experience, to our Data Sciences talent pool, who will  help global brands make business-differentiating decisions on the back of the insight  advantage. 

The candidate must possess knowledge relevant to the functional area, and act as a subject  matter expert in providing advice in the area of expertise, and also focus on continuous  improvement for maximum efficiency. It is vital to focus on a high standard of delivery  excellence, provide top-notch service quality and develop successful long-term business  partnerships with internal/external customers by identifying and fulfilling customer needs.  He/she should be able to break down complex problems into logical and manageable parts  in a systematic way, and generate and compare multiple options and set priorities to resolve  problems. The ideal candidate must be proactive, and go beyond expectations to achieve  job results and create new opportunities. He/she must positively influence the team,  motivate high performance, promote a friendly climate, give constructive feedback, provide  development opportunities, and manage career aspirations of direct reports.  Communication skills are key here, to explain organizational objectives, assignments, and  the big picture to the team, and to articulate team vision and clear objectives. 

Advanced Analytics Consultant Responsibilities 

  • Understand business problems and requirements by building domain knowledge and  translating to data science problems 
  • Conceptualise and design cutting-edge data science solutions to solve the data  science problem by applying design thinking concepts
  • Identify the right algorithms, tech stack, and sample outputs required for the end  need
  • Prototype and experiment with the solution to successfully demonstrate the value
  • Independently or with support from the team, execute the conceptualized solution  as per plan by following project management guidelines
  • Present the results to internal and client stakeholders in a comprehensible manner  with great storytelling, storyboarding, insights and visualisation
  • Help build the overall data science capability for eClerx through support in pilots,  pre-sales pitches, product development, and practice development initiatives

Qualifications 

  • Bachelor's degree in Engineering or Computer Science (preferred) 
  • Skilled in Data Science – Hypothesis Testing and EDA, Regression, Segmentation,  Classification, Forecasting, Advanced Predictive Modelling and Machine Learning  Algorithms, Text Analytics and NLP
  • Skilled in Customer Analytics, Marketing Analytics, Web Analytics, Retail and  eCommerce Analytics, Sales Analytics, Customer Services and Operations Analytics,  Pricing Analytics, Competitive Analytics
  • Ability to present results of statistical models in business language
  • Domain understanding of preferably two verticals amongst Retail, Cable, and  Technology is a plus.

Tools and Platforms –

  • Must-Have: Python, SQL
  • Good to have: R, Tableau/PowerBI, SAS, Alteryx, Cloud platforms,  data engineering platforms, DevOps platforms  

About eClerx 

eClerx provides critical business operations services to over fifty global Fortune 500 clients,  including some of the world’s leading companies across financial services, cable & telecom,  retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high tech. Incorporated in 2000, eClerx is one of India’s leading process management and data  

analytics companies and is today traded on both the Bombay and National Stock Exchanges  of India. eClerx employs 11,000-plus people across its global sites in the US, UK, India, Italy,  Germany, Singapore, Thailand. 

About eClerx Digital and its Data Sciences, Analytics & Consulting Group 

The digital world is a continuously morphing landscape that is as exciting as it is limitless.  And we’re here to add to its magic. 

eClerx Digital is the trusted partner of choice to the world’s largest global brands for  creative production, eCommerce/web operations, and analytics & insight services. We  improve profitability for their digital businesses. Using the Follow the Sun delivery model,  our team of 3,000+ full-time digital delivery employees – at our five productions hubs in  Mumbai, Pune, Chandigarh, Verona, and Phuket – applies deep digital expertise to support  

the most demanding global clients effectively. eClerx Digital’s innovative delivery model  drives the ‘metrics that matter’ for our clients: improved acquisition, conversion and  retention, and overall lifetime value of your customer 24/7/365. 

eClerx Digital’s has a 500+ strong Data Science, Analytics & Consulting group focused on  delivering cutting-edge advanced analytics, digital analytics, data management and artificial  intelligence solution to its large client base of fortune 500 firms across the US, Europe and  Asia. We are a team of highly driven individuals focused on innovation & client value and  always experimenting with the latest trends to deliver the best to our clients. We have won  several innovation awards for our work in Data Science. The latest accolades include the  Stevie award for first-of-its-kind AI / ML solution for improving customer support services  and Great Learning Best Data Science project for personalization using Image Analytics for  the Hospitality industry.  

We specialize in competitive intelligence and pricing optimization programs for several  industries and derivative operations for the financial services market. With a proven track  record of delivering world-class quality and innovation to FORTUNE 500 companies, eClerx  offers an unparalleled blend of people; processes and technologies to help clients  substantially improve their performance at a reduced cost.  

Our service portfolio spans the range of data process and analytics services and includes  activities such as online catalogue management, price benchmarking, contract analysis, and  data mining and financial/operational risk management. We understand client needs and  solve business problems by custom designing data processes, assembling a delivery team  comprising generalists and domain specialists, and developing customized software to  integrate the eClerx process with client internal systems and processes. 

Our Analytics, Insights & Reporting spectrum focuses on the full range of data analysis from  the web and social analytics to more advanced predictive analytics and big data, all  underpinned by a strong business intelligence and visualization team.  

Awards and Accolades 

Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive  consideration for employment without regard to race, color, religion, sex, national origin, disability or  protected veteran status, or any other legally protected basis, per applicable law. 

To learn more about eClerx and its global operations – www.eclerx.com 

Stay connected with us on Social Media – 

Facebook – https://www.facebook.com/eclerxservices 

Instagram – https://www.instagram.com/eclerxservices/ 

LinkedIn - https://www.linkedin.com/company/eclerx/

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