Brief Description of position:
As a part of the Global Sales and Client Engagement Team in Knowledge Services function of Marsh McLennan Global Services (MMGS), the colleague would support our global sales and marketing Stakeholders in the US region. The role is in MMGS’ Mumbai office at Hiranandani, Powai.
- Do you have experience working on data?
- Do you consider yourself having an eye for detail?
- Are you a natural leader with a keen business eye?
- Do you enjoy working on modern business tools/platforms?
If you have been part of a successful team, driving analytics from data and hope to use your expertise in a complimentary capacity then apply to this role to hear more about how your career can blossom with Marsh.
What can you expect?
- Work closely with the sales and marketing colleagues to create marketing analytics and reports
- Contribute to the creation and review of the “Sales Funnel Reports”, “Sales and Marketing Balanced Scorecards” and “Sales Intelligence KPIs”
- Help with Sales enablement support initiatives like Knowledge Management etc
- Apart from BAU, collaborate and contribute to project based initiatives that the Data Analytics and Reporting team within Knowledge Services keep signing-up
We will count on you to:
- Extract, process and distribute large volume, variety and velocity of data on the agreed frequency, with accuracy and rigour, using the agreed standard operating procedures and process ad-hoc requests on agreed timelines
- Develop dynamic dashboards/ reports that provide insights and visualization into performance relative to KPIs, projections, and historical performance
- Use intermediate to advanced Excel, QlikView, Qlik Sense and Tableau skillsets to enhance efficiency and effectiveness of reporting
- Multi-task on multiple projects on tight timelines when required
- Ensure data integrity, collaboration and innovation in business processes
- Communicate with stakeholders to manage expectations, review requirements, build and maintain good open relationships
- Share knowledge and assist other team members to avoid points of failure and improve/widen colleague’s knowledge.
- Work collaboratively with Business Partners and Development Team members to on-board new production items, ensuring adequate controls and QA checks are identified
- Monitor regular reports to ensure that both automated and manual outputs are as expected, and manage expectations should issues occur. Flagging pinch points for deliverables to Team Leader
- Update schedules for owned automated reports to ensure all intended output is produced
- Provide commentary on the outputs to recipients where applicable
- Identify problems with outputs prior to release; resolve issues by designing modifications and providing documentation for corrections
- Improve reports by reviewing current requirements; proposing modifications, designing and documenting them
What you need to have:
- 3 to 5 years of experience in the management and sales funnel reporting, marketing scorecards, Sales and marketing KPI creation
- Graduate or Masters in Commerce or Business Administration or an Engineering Degree or any equivalent education programme
- Demonstrated experience in SQL queries to connect and automate data extraction
- Microsoft Excel – Expert on data wrangling, data integration, macros and exceptional ability to handle large sets of data. Must be at ‘Expert’ level of proficiency.
- Expert level VBA Macros
- Working knowledge of Business Intelligence tools – Qlikview, Qlik Sense and Tableau
- Strong verbal and written communication skills - excellent email writing skills.
- Must be comfortable with working on new age data management tools
- Competent level of expertise in handling modern cloud computing platforms like AWS, Microsoft Azure etc
- Knowledge/Demonstrated experience in programming languages like Python, R etc will be an added benefit.
What makes you stand out?
- Outstanding stakeholder management skills
- Problem solving and critical thinking approach
- Strong communication and presentation skills. Ability to interact with all levels of internal and external business partners
- Great people management ability
- Project Management Skills - Tight control on quality and timelines
- Capable of bringing in efficiency in existing processes
- Knowledge and experience of Worker Compensation claims
- Quick learner and enthusiasm for data analytics and hunger to explore new tools/platforms
- Ability to visualize, articulate, conceptualize or solve complex problems
- Drive to innovate and create new solutions
MARSH & MCLENNAN:
Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
MARSH:
Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction, we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal
